The Physiotherapy Standards Framework provides the foundation for the regulation of physiotherapy in New Zealand. This framework outlines the minimum expectations members of the public should have of individual practitioners and the profession as a whole.

If you or a family member has had an experience with a physiotherapist that does not meet the expectation of this framework you may wish to raise a concern or complaint here.

This framework consists of three key documents:

1. The Aotearoa New Zealand Physiotherapy Code of Ethics and Professional Conduct

2. The Physiotherapy Standards

3. The Physiotherapy practice thresholds

You can download a full copy of the framework here [2.2MB PDF] Please note, we are in the process of updating this document to include the two standards in the update below.