Patient Information

Complaints about physiotherapists

If you have a concern about the service you have received from your physiotherapist, you should first discuss the matter with your physiotherapist if you are able to.

If that fails or you do not feel able to, then you should contact the Health & Disability Commissioner. The Commissioner promotes and protects the rights of consumers of health and services and receives all complaints against health practitioners. If you have a complaint about your physiotherapist you should contact the Commissioner's office on 080011 22 33.

You may also want to talk to the Board about your concerns. You may do this by calling 04 471 2610 or sending a preliminary email.


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